Contact
Talk to our engineering team
Send us your project parameters and we will come back with a configuration, a quotation and a delivery date. Engineering enquiries are answered by engineers.
What to include
- Voltage class and capacity
- Application (solar, wind, storage, grid)
- Site conditions: ambient temperature range, altitude, seismic zone, pollution level
- Applicable standard and any utility specification
- Required delivery date
- Quantity
Response commitment
We reply to engineering enquiries within one working day. If your enquiry needs a technical review, we will tell you how long that will take rather than leaving it open.
Direct contacts
For existing customers
For order status, spare parts or after-sales support, please contact your project manager directly or use the same email address with your order number in the subject line.